Money Advice and Budgeting


Money Advice and Budgeting Service (MABS)

Key information

The number of helpline calls; the number of client cases classified by the type of client case; the number of new clients classified by age, sex, family status, housing occupancy and primary income source; the count of client debts classified by type of debt, a trendline of new clients and helpline calls over the previous 4 years.


Use Contact Us page on website


The Money Advice and Budgeting Service administrative records.


All clients of the Money Advice and Budgeting Service.



Reference period

Calendar quarter

Start date

2008 quarter 1


About two weeks after the end of the reference period


  • Case type
    Special account; Budget negotiable; Information only
  • Helpline Calls
    Number of helpline calls in most recent 5 quarters.
  • Age
    15-18 years; 19-25; 26-40; 41-65; 65+ years
  • Family status
    Couple; Couple with children; Divorced; Divorced with children; Married; Married with children; Separated; Separated with children and single; Single with children; Widowed; Widowed with children; Unknown.
  • Housing occupancy
    DirectProvision Centre, HAP, Homeless; Hostel; Mortgage; Other; Owned; Rented Local Authority; Rented Private; Residential; Shared ownership; Sheltered housing; Social housing scheme; Tenant purchase; With Family/Friends, With parents; Other.
  • Income source
    Social welfare; Self employed, wage, maintenance or other.
  • Debt type
    Personal loans with financial institutions; Utilities; Credit Card, Mortgage; Hire purchase Loan; Money lender; Overdraft; Rent; Catalogue; Fine; Sub prime; Waste charges.
  • Trendline
    Trendline of new clients and helpline calls covering the 4 most recent years.


Economy - Finance

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